Returns & Exchanges
At RAD Roller, we want you to be completely satisfied with your new look. If your purchase doesn't fit perfectly or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place the items in their original packaging with tags attached and drop the parcel off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.